Contract Agreement

TERMS: This signed contract represents an order for event planning services. There are no oral or other agreements, and this contract constitutes full and complete understanding and agreement between the client and EVENTS BY BEYOND DECOR.

COMMUNICATION

 All communication regarding your event after your first initial phone consultation will be via text or email. If further phone consultation is required, we will arrange a time via text. PLEASE DO NOT CONTACT EVENTS BEYOND DÉCOR OUTSIDE OF BUSINESS HOURS MONDAY-SATURDAY 10AM-7PM AND SUNDAY’S (CLOSED – EVENTS ONLY). This policy allows Events By Beyond Decor to keep a record of communication for your safely as a client as well as ours. You can call to discuss other details via phone however it will be reiterated in a text or email as confirmation.

DEPOSITS AND FEES

 Events By Beyond Decor requires a 35-50% deposit and a signed contract from the client to reserve the date of the event. DEPOSITS ARE NON-REFUNDABLE. Deposits and payments can be made by Venmo, ApplePay or PayPal. No payments are accepted the day of the event. (Contract must be signed/acknowledge prior to sending the deposit).

FORMS OF PAYMENT FEES:
Payments made using Cash App, Applepay or Paypal will incur a service charge of 2%. Payments made using Venmo will not incur a service charge. 

BALANCE

 The balance of the contract is due 30 days prior to the event. If the client has not paid the contract in full 30 days prior to the event date, we cannot guarantee the services the client has requested including personalized posters and event props. Any payments made will not be refunded. IN AN EVENT PAYMENT IS NOT RECEIVED 15 DAYS PRIOR TO YOUR EVENT, WE HAVE THE RIGHT TO CANCEL YOUR EVENT AND NO MONIES WILL BE REFUNDED.  

LATE FEE

 If the client has not paid the balance in full 30 days prior to the event date a $75 late fee charge will be charged up to 7 days after your due date and $125 up to 14 days. IN AN EVENT PAYMENT IS NOT RECEIVED 15 DAYS PRIOR TO YOUR EVENT, WE HAVE THE RIGHT TO CANCEL YOUR EVENT AND NO MONIES WILL BE REFUNDED.  

 BALLOON DECOR

Although Events By Beyond Decor Event uses only the finest quality balloons, some balloons will occasionally deflate/pop sooner than expected and/or will also be adversely affected by room temperatures and other uncontrollable factors. WE DO NOT DO OUTDOOR BALLOON SET-UP'S.

CENTERPIECES: 

Centerpieces are the property of Events By Beyond Decor and should not be removed from the table. If centerpieces are removed without consent from Events By Beyond Décor the client is liable and can be charged up to $100 per centerpiece.

CANCELLATIONS

 If the client requests cancellation of services 30 days prior to your event, any payments made will not be refunded. You have the option to use your deposit within 1 year from your original contract date. 

Please be aware that once the contract is signed and your event date is scheduled; all other clients have been refused your event date. You have the option to use your deposit within 1 year from your original contract date. Services may be cancelled if received in writing no later than 30 days prior to the event. You would not be obligated to pay the balance of your invoice, unless we placed a special order for an item which was purchased specifically for your event or customized. In such cases, you would be contractually bound to pay the balance due on the account. A credit in the amount of the deposit will remain on file for 1 year if the event is postponed/rescheduled.

VENUE SET UP

Access to the event site is required for the completion of the job. Client is fully responsible for providing timely access to the event area for setup and installation. All events required at least a minimum of 2-3 hours for set up. Larger parties will require more time. (TBD).

The venue/ facility must have table and chairs set up to execute set up in a timely fashion. Beyond Décor does not set up table and chairs.

AFTER HOUR EVENTS

Any event ending after 12midnight will incur an afterhours charge of $75.00.

TRAVEL FEES

Any event outside of Philadelphia surrounding area or over 20 miles will incur a travel fee of $50.00.

South Jersey (certain parts of South Jersey) and Delaware (Wilmington and Claymont) will incur a travel fee of $75.00.

DAMAGE LIABILITY

Client agrees to assume full responsibility and liability for all décor during use of the event. Client assumes full responsibility of item upon possession and agrees to pay full replacement cost for any items lost or damaged. (Starting fee at $100.00 and up)

BACKDROPS

 Clients should NOT touch, move or breakdown the backdrop. To reduce the incidence of damage, only experienced staff may handle the backdrop. If the backdrop is damaged the client will be charged a $100.00 AND UP for deductible/incidentals.

EVENT/ORDER CHANGE REQUEST

 All changes to event setup or rental items must be placed in writing to avoid any confusion VIA TEXT OR EMAIL AND WE MUST CONFIRM AND AGREE TO THE CHANGE. Changes should be done at least 14 days prior to your event.

VENDORS

 Events By Beyond Decor outsources prop rentals as well as treats for the sweets table. Clients understands and agrees that Events By Beyond Decor prides ourselves on the services rendered by our vendors and if any issues arise will try our best to rectify the problem immediately!

RENTAL DELIVERY AND SET UP

 Rental delivery, set up, take down, and pick-up costs are included in rate. Access to the event site is required for the completion of the job. Client is fully responsible for providing timely access to the event area for setup and installation. All events required at least a minimum of 2-3 hours for set up. Larger parties will require more time. (TBD).

Due to the unexpected circumstances that can occur with any event, we reserve the right to make changes only in the best interest of our clients. The venue/ facility must have table and chairs set up to execute set up in a timely fashion. Event By Beyond Décor does not set up table and chairs.

RETURN PICK UP

 Beyond Décor will arrive 20 minutes prior to your event end time for breakdown. All decorations must be returned to Beyond Decor By Dainty Ladies Events. If any of the items or centerpieces are missing the client is responsible for the cost to cover the item. If items are not accessible upon pick-up or cannot be picked up the date and time agreed, an additional fee ($50 initial fee, add $75 per day) and additional trip fee (based on mileage, staff) will be charged.

CLEAN UP FEE

 A clean up fee of $50 and/or a hazard fee of $65 will be charged to client if balloons are purposely popped by anyone other than Events By Beyond Decor (without our permission) and/or must be cleaned up. Events By Beyond Decor is not responsible for any injuries allegedly caused by guests or clients popping balloons.

DISPUTES

 We CANNOT accept disputes after an event is over should you not approve of the design, please let Events By Beyond Decor know if you dislike anything about our services before we leave from setting up. Again, we do our best to provide quality work. WE DO NOT OFFER REFUNDS AS SERVICES ARE STILL PROVIDED. We will work on issuing a credit to be used in the future.